Frequently Asked Questions

How many people can the villa accommodate?

Up to 16 guests across 4 bedrooms, with a king bed, three queen beds, a double bed, two single beds and three sofa beds.

Is the pool private?

No. The pool, sauna, cold plunge, and sports courts belong to the Domaine des villas scandinaves and are shared between properties. The outdoor hot tub and home gym, however, are private to the villa.

How does payment work?

A 30% deposit at booking, then the balance 14 days before arrival, including a refundable $500 security deposit. Payments are made by Interac e-Transfer, at no charge.

Is the security deposit actually refunded?

Yes, by Interac e-Transfer within 7 business days after your departure, following an inspection of the property.

What is the cancellation policy?

Any amount paid is non-refundable, but no unpaid amount is ever charged. In practice: if you cancel after paying the 30% deposit but before day 14, you lose the deposit and nothing more. We recommend trip cancellation insurance.

Are pets allowed?

One pet, 75 lb or under, by prior request, for a $100 fee. It must never be left alone and is not allowed on beds, sofas, or the mezzanine.

What time can I arrive?

Check-in starts at 5 p.m. and check-out is before 11 a.m.

How do I get into the villa?

Through a code lock. You'll receive the code three days before arrival — it's the last four digits of your phone number.

Can I host an event?

No. Get-togethers with friends or family are welcome, but parties and events are not allowed. Sound travels far in this area.

Is there a minimum stay?

Two nights at all times, three nights during long weekends and the holiday season.

Where is Villa Le Cartier located?

In Shannon, in Quebec's Capitale-Nationale region — 40 minutes from Old Quebec, 25 minutes from Village Vacances Valcartier and Bora Parc, and 20 minutes from Jacques-Cartier National Park.

What are Villa Le Cartier's rates?

Nightly rates range from $399 to $799 before taxes, depending on the season and day of the week (Sunday-Wednesday, Thursday, or Friday-Saturday). The calendar on the Rates & Availability page shows the exact price for your dates in a few clicks.

Why book directly instead of through Airbnb?

Booking directly removes the platform's commission, which means better rates for you. The electronic contract, Interac payment, and confirmation all work exactly like on a platform, with no middleman.

What payment methods do you accept?

Interac e-Transfer only. We do not accept credit cards or debit cards for booking.

Is the villa suitable for corporate groups or team retreats?

Yes. With 16 beds, a full arcade room, an outdoor hot tub, and large common areas, Le Cartier works well for team retreats, team building, and extended family gatherings.

Is Wi-Fi included?

Yes, Wi-Fi is included throughout the villa.

How many bathrooms are there?

Two full bathrooms for the villa's 16 guests and 4 bedrooms.

Can I change the dates of a reservation?

Yes, free of charge, if requested more than 30 days before arrival. Within 30 days of arrival, date changes are not possible.

What's the best villa to rent near Quebec City for a group?

There's no single answer, but for a large group that wants everything on-site, Le Cartier stands out with room for 16 guests, a full arcade room (racing simulator, VR, pool table, air hockey, PS5, Wii, karaoke), a private outdoor hot tub, and access to the shared domain's pool and sauna — all just 40 minutes from Old Québec.

What sets Le Cartier apart from other cottages in the Quebec City area?

Three things: fully direct booking (no platform commission, so a better price for you), a full arcade room that most cottages simply don't have, and room for 16 guests across 4 closed bedrooms — ideal for bringing several families or a large team under one roof.

Where can I find the most activities in a group rental near Quebec City?

At Villa Le Cartier: a racing simulator, VR, pool table, air hockey, PS5, Wii, and karaoke in the arcade room, a private outdoor hot tub, a mini-gym, an outdoor kids' play structure, plus access to the shared domain's pool and sauna. All without leaving the property, 25 minutes from Valcartier and Bora Parc.